Payment & Delivery

After you have placed your order you will receive an automatically generated confirmation via email from our webshop as well as from Paypal as soon as you have made the remittace. Of course, we will receive a confirmation email, too, so that we know that your unique piece of jewellery can be manufactured with  by us now.

Payment Options
To pay the piece of jewellery you have chosen you got two absolutely safe payment options at the end of the ordering process with which we have been very happy in the past and have only made positive experiences: PayPal or prepayment.
PayPal: If you choose to pay with PayPal you will be directed to at the end of your paying process where you can check details such as your delivery address and total sum once again before you confirm them. The amount will be written off directly, simply and safely from the bank account you have connected to your PayPal account. Afterwards, you will receive a confirmation mail from us as well as from PayPal so that you know the transaction has been completed successfully.
Prepayment: Of course you can also pay by prepayment. If you choose this option at the end of your ordering process, you will receive a mail with detailed bank account information of our account to which the amount of purchase has to be transferred. As soon as we receive your remittance we will send you another mail so that you know the transaction has been completed successfully.
Credit Card: If you choose to pay with credit card (VISA, Mastercard or American Express), you only need to provide us with your credit card information (name, card number etc.) at the end of the ordering process, before you confirm them. The sum will be charged safely and directly from your credit card.

All prices in the web shop by Peace Of Schmuck are gross prices, currently including 19% German VAT excluding accumulation delivery costs.

You will be informed about any additional shipping costs that are added to the commodity price distinctly before you place your order. Please be aware that additional fees such as customs fees and/or import taxes/fees may become due for orders outside the EU.

Every order will be sent with tracking ID by Deutsche Post. Thanks to the shipment tracking you can trace your delivery online conveniently at any time as soon as we have sent off your parcel. For that we will send you a mail with a link as soon as your parcel is on its way. However, for the shipping our shipping partner charges the following shipping fees:
Within Germany: The sum of the shipping fee (including tracking) within Germany currently is 5,22€.
International (EU): The sum of the shipping fee outside Germany (EU) is 11,90€.
International (non-EU): The sum of the shipping fee outside Germany (non EU) is 36,89€.
All orders above 501€ are shipped free of charge, worldwide.

Delivery time
Every piece of jewellery is placed to order with which we will begin after your order has been placed. Depending on whether a component possibly is not on hand straight away (e.g. a certain colour shade or size of a gemstone) it can take between 3 to 6 weeks until your piece of jewellery has been finished and shipped and until you or the happy person you ordered it for can unpack and wear it. We can provide you with more detailed information, as soon as you have made your order or have contacted us beforehand.

Cancellation Policy
For every piece of jewellery that is manufactured (and personalized, if desired) individually after an order has been placed, there is no cancellation right. Excepted are all products with the additional information “in stock”. CAUTION: For some products this may not be the case for all variations (e. g. for an additional gold plating that will be made after the order has been placed, in which case it is nun-refundable). For the purchase of products, that are declared as “in stock” and that do not have to be further processed, there can be made a withdrawal, provided that the jewellery is unworn, within 14 days. If accepted, the product(s) has/have to be returned within 14 days in their original packaging. A return label can be requested via mail. For the returning process, a handling fee of 15€ (for EU, including the return label), respectively 45€ (outside EU) will be charged that has to be dectucted from the refund amount.